Siren Jam support

An emergency vehicle is boxed in by a jammed car park. It can’t turn, so it can only leave straight ahead or straight back. Tap a car and it drives off the way its arrow points, if nothing is in the way. Clear one of the two lanes in front of or behind the emergency vehicle, and it races to the hospital, the fire or the bank alarm. Finish within the move limit to win; the faster you finish, the more stars you get, up to three. Settings › How to play shows the rules in the game.

Siren Jam is free, and there is nothing to buy. You earn coins by clearing levels (more for new stars), from the daily gift, and, if you like, by watching a short ad. Coins buy power-ups and five extra moves when you run out.

Yes. Every level of Siren Jam plays offline. You only need a connection for the cloud save and for ads.

Every level has been checked by a solver, so it can be cleared. Try the other lane; one of the two usually needs fewer moves. The Hint power-up shows the next good move, and the Tow Truck hauls one car away without using a move.

Open Settings and sign in under Account: with Google Play Games on Android, or Game Center on iPhone and iPad. Your coins, power-ups and stars are then backed up and kept in sync. On the new device, install Siren Jam and sign in with the same account. Android and Apple accounts are separate, so progress does not move between an Android phone and an iPhone.

This appears when your device and your cloud save have both changed since they last synced, for example after playing on two phones. The game shows both, with the levels cleared, stars and coins. The save you pick replaces the other one completely. The two are never merged, so choose the one with the progress you want.

Check that you are online. On Android, make sure the Google Play Games app is installed, up to date and signed in. On iPhone and iPad, sign in to Game Center in the iOS Settings app first. Then try again from Settings › Account in the game. You can keep playing as a guest while you sort it out; nothing is lost.

Siren Jam has ten achievements, such as clearing all of Downtown or earning three stars on every level of a world. You earn them even while offline or signed out; they are sent to Google Play Games or Game Center the next time you are signed in. Open them from Settings › Account.

In the shop, or when you are out of moves and short of coins, tap Watch to see a short ad. Watch it to the end and you get 40 coins. You can do this five times a day; the count resets at midnight UTC. If you close the ad early, no coins are given. If no ad is available, the button says so. Try again a little later.

In some regions, including Europe and the UK, the law asks us to get your consent before personalised ads are shown. Google’s consent message does that. On iPhone and iPad, Apple asks whether the game may use your advertising identifier. Either answer is fine, and ads work either way. To change your choice, open Settings › Ad privacy in the game where available, or on iPhone go to iOS Settings › Privacy & Security › Tracking.

If you play as a guest, uninstalling the game deletes your progress. If you signed in, email admin@matterwardlabs.com with the subject “Delete my Siren Jam data”. Say whether you play on Android or iPhone/iPad and give your Play Games or Game Center player name. We delete the cloud save and the account within 30 days. The privacy policy has the details.